Terms of Use
These terms govern all users of www.scentlabfragrance.com. They will apply to all future transactions and visits to www.scentlabfragrance.com. These terms govern the sale of perfumes or other products by www.scentlabfragrance.com to individual customers. This website is intended for individual customers only. The terms of sale set forth herein relate solely to www.scentlabfragrance.com and do not relate to other terms and conditions applicable in stores. Alfa Parfüm reserves the right to revise these terms and conditions. The date of the last update can be found at the end of the Terms and Conditions. Users are responsible for being aware of these changes.
DISCLAIMER
We do not guarantee that all products available on the www.scentlabfragrance.com online store will be in stock at the time of your order. In the event of an incorrect stock status affecting your order, we will contact you by phone or email. Alfa Parfüm cannot guarantee that the content of www.scentlabfragrance.com will always be completely free from errors or typographical errors. We also cannot guarantee that all information is up to date. Alfa Fragrance reserves the right to change the site content and product range at any time. Although Alfa Fragrance tries to display correct texts, images and pricing on the site and web store, errors may occur. If an incorrect amount is charged when shopping on the web store, we will offer you the option to place a new order at the correct price or cancel your order. If we are unable to contact you, your order will be automatically canceled. Some of the services provided through www.scentlabfragrance.com are carried out by external organizations. Alfa Fragrance cannot be held responsible for errors resulting from their activities when acting as an intermediary for such services. Alfa Fragrance cannot guarantee any damages arising from the use of the website or that access to the website will be smooth, uninterrupted and secure.
Copyright Notice
All copyrights in the documents provided on this website (including, without limitation, Alfa Fragrance’s trademarks, logos, graphics, texts, photographs, designs, icons, images, data and software) are owned or licensed by Alfa Fragrance or its affiliates. Alfa Parfüm may be referred to as "we" or "us" in the Terms and Conditions. You are authorized to use this material only for your personal, non-commercial use. You may download, print and store copies of this material for your own personal, non-commercial use, but this Copyright Permission Notice must appear on all such copies. You may not charge a fee for use of the material and you may not publish, retransmit or distribute the material to others without the prior written permission of Alfa Parfüm. You may not modify the material in any way without the prior written permission of Alfa Parfüm. Except as expressly provided in this legal notice, no right or license to the material or any part thereof is granted or implied. For press inquiries, please contact us at info@scentlabfragrance.com.
Information Service ALFA PARFÜM KOZMETİK SANAYİ VE DIŞ TİCARET ANONİM ŞİRKETİ
ACIBADEM MAH. ÇEÇEN SK. AKASYA A TOWER CITY STAGE BLOCK NO: 25A/150 ÜSKÜDAR/İSTANBUL
+905382859552
Registered Trademarks
Our registered trademarks include the name and logo of Scentlab. These may be used or registered in one or more countries, and visiting this website does not grant you the right to use them.
Privacy Policy
All personal information recorded on the info@scentlabfragrance.com website is managed with the utmost care. The information we store is not sold or used for any purpose other than providing you with the best service. It is only used to inform you about special offers from Alfa Parfüm’s different services and other marketing activities. Your personal data may be disclosed to a third party in the event of a requirement for the purposes described above. When you register for our online store, you have the option of not receiving information from Scentlab. If you do not want to receive information from Scentlab and want to unsubscribe, send an e-mail to info@scentlabfragrance.com, specifying your e-mail address and briefly explaining the reason for this preference. You always have the right to learn all the information about you held in our system. You can access this information by sending an e-mail to info@scentlabfragrance.com. If the information is found to be incomplete or incorrect, you have the right to request that it be corrected or deleted. All customers paying by credit card are subject to validation checks. Alfa Parfüm reserves the right to postpone any order where an additional security check is required.
Cookies
www.scentlabfragrance.com uses cookies to improve your site experience. A cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is activated. This allows you to refuse the use of this cookie or to tell your browser to delete the cookie at the end of your visit. If you do not allow cookies, the web store will not be available.
Links
www.scentlabfragrance.com may contain links to other websites that are outside our control. We cannot be held responsible for the content or privacy policies of such sites.
Payment and Prices
We accept payment methods such as Visa, MasterCard. The full amount is charged on the date of purchase (i.e. when you confirm your purchase). All prices include Turkish VAT, and shipping costs, if any, are added according to your delivery address during your order confirmation. Alfa Prafüm reserves the right to change product prices at any time without any notice.
SHIPPING AND DELIVERIES
Unfortunately, we cannot deliver to all countries. You can find out the full list of countries we do not deliver to by sending an e-mail to info@scentlabfragrance.com. Additional taxes and duties may be applied by the customs of the destination country and are the responsibility of the buyer. Alfa Parfum cannot determine the amount of these fees in advance.
We will deliver the products according to the delivery option you have chosen. When working days are mentioned, Saturdays, Sundays and public holidays are excluded. We will try to deliver all orders within 3-8 business days from the date of the contract, but these times cannot be guaranteed.
CANCELLATION AND RETURNS
You can request the exchange or return of unused products within 14 days of the delivery of your order. The products you are returning must be with the original invoice and full labels and packaging. Returns will not be accepted in cases where the labels are removed or damaged. The shipping costs of the returned products are the responsibility of the customer. The transportation costs of lost products will not be compensated. However, no additional shipping fee will be charged for exchanges. The refund will be made to the original purchaser's credit card or bank account within two weeks after the return of the returned products. Additional customs duties and/or taxes will not be refunded. Shipping costs will also not be refunded. All exchanges are subject to stock availability. Defective products will be replaced with the same type of product if available. Returns for defective products can be made within 14 days of delivery. Exchanges and returns can be made in accordance with the instructions of Scentlab Online Store.
VIOLATION OF THE RULES
Alfa Parfüm reserves the right to seek all legally available remedies in case of violation of these Terms of Use, which includes the right to block access to the site. Individuals may be prosecuted in case of violation of password-protected areas on the site.
FORCE MAJEURE
In the event of force majeure, Alfa Parfüm's obligations may be postponed. In such cases, the contract may be terminated partially or completely by you or Alfa Parfüm. Force majeure events include war, civil war, revolution, riot, government measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Alfa Parfüm will try to resolve the issue for our customers as soon as possible and completely in such cases.
APPLICABLE LAW
These terms of use are interpreted in accordance with Turkish law and you agree to the exclusive jurisdiction of the Turkish courts for any disputes under this contract. The laws of your country may differ from the laws in Türkiye and there may be additional legal requirements for your use of this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.