GDPR
COMPANY NAME (“ALFA PARFÜM KOZMETİK SANAYİ VE DIŞ TİCARET ANONİM ŞİRKETİ”) attaches great importance to the personal data of its customers and the rights arising from this. The following items include topics such as what personal data is collected on scentlabfragrance.com/website, for what purposes the said data information is collected, in what ways it is used, how you can change this information and how you can contact us.
1. Legal basis for processing personal data
The Law on the Protection of Personal Data No. 6698, the Law on the Regulation of Electronic Commerce No. 6563, the Law on the Protection of Consumers No. 6502, the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages contain provisions regarding the processing or protection of personal data. The Turkish Penal Code No. 5237, on the other hand, has stipulated certain sanctions regarding the processing and confidentiality of personal data.
As Scentlab, we need the processing of personal data of our members and customers in order to fulfill our obligations arising from the contracts we will establish with you, our customers, within the framework of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts and to provide the best service.
2. Method used in processing personal data
Scentlab attaches great importance to the security of the information of our customers and members and works with the most advanced technological tools to ensure this. All physical, electronic and administrative measures have been taken in secure environments in order to ensure the security of our site. All information is stored and backed up on secure servers.
In order for third-party providers, including Google, to display scentlabfragrance.com advertisements in banner areas provided by publisher sites on the internet, they need to collect information about the advertisements, optimize and publish the advertisements based on the past visits of visitors to scentlabfragrance.com. For this purpose, first-party cookies and third-party cookies are used together by scentlabfragrance.com and third-party providers, including Google.
Cookies are files where information and passwords are recorded while browsing websites, and when you re-enter that website, your information is remembered and logged in. You can delete all cookies or site-related data from the tools section of your internet browser, and reject all cookies from the help section.
3. Purpose of processing your personal data
In cases such as becoming a member of our e-bulletins announcing our services and campaigns and our site, purchasing a product through the site and applications, or canceling the product you purchased, we will need some of your personal information such as your name, surname, e-mail address, telephone number, gender, date of birth, personal interests, invoice and delivery addresses in order to provide you with better service. In addition to this information, collective statistical data that does not contain personal information such as the frequency and times of visiting the site, the times of placing orders and the IP address at the time of order, statistics on visited product pages and ordered products are also collected and used in order to analyze and understand visitor movements and preferences.
Personal information collected on scentlabfragrance.com is used to carry out and complete order processes, ensure communication with our customers and customer satisfaction, inform us about campaigns and to provide the services you have requested or authorized or to carry out transactions.
scentlabfragrance.com may use personal information to support these uses, to provide more effective service to its customers, to improve the site and other related Scentlab products or services, to make the site easier to use by eliminating the need to repeatedly enter the same information, or to customize the site to your particular preferences and interests.
We may use your personal information to provide you with information about the products or services you are currently using, including notifications. We may also send you information about other Scentlab products and services.
For research purposes, we combine site visit data with anonymous demographic information and may use this information in aggregate form to provide more useful content on scentlabfragrance.com. We may combine site visit data with your personal information to provide personalized content on scentlabfragrance.com.
When you sign up for a newsletter or agree to receive promotional emails, scentlabfragrance.com may use customized links or similar technologies to track the emails you click on. We may associate this information with your personal information in order to send you more relevant emails or sales information. Each email contains an unsubscribe link that allows you to stop receiving such messages.
4. Institutions to which your personal data is transferred and the purpose of transfer
Scentlab may share the personal data it collects with program partner institutions and organizations that it cooperates with in order to carry out its activities, domestic/international persons and institutions from which it receives data storage services in the cloud environment, domestic/international institutions with which it has agreements regarding sending commercial electronic messages to its customers, cargo companies, Interbank Card Center, various marketing activities to provide better service to its customers and ensure customer satisfaction, auxiliary tools, various domestic and international agencies and advertising companies, survey companies, other domestic/international third parties and relevant business partners.
scentlabfragrance.com uses the Remarketing & Demographics and Interest Reporting features of Google Analytics. You can opt out of Google Analytics for Display Advertising and customize your Google Display Network ads by using your ad settings. Demographic information provided by Google Analytics is used to customize scentlabfragrance.com, advertisements provided by scentlabfragrance.com and mobile application according to the interests of our users. This information may be shared with advertising publishers for advertising and promotion purposes together with information about other users while being used in target audience studies. This information does not contain any personal information such as name, surname, T.R. ID number, gender, age and similar, and is used to conduct studies on user tendencies as a group and to separate the target audience.
Without explicit consent, Scentlab can only process your personal data in limited cases listed in the Personal Data Protection Law No. 6698.
Your credit card information requested on the payment page is not stored on the scentlabfragrance.com server in any way in order to keep the security of our valued customers who shop on the site at the highest level.
5. Your Rights Regarding Your Personal Data
As Scentlab, we would like to remind you of your rights regarding your personal data, as granted under the Personal Data Protection Law No. 6698:
a) Learning whether personal data is being processed,
b) Requesting information if personal data has been processed,
c) Learning the purpose of processing personal data and whether they are being used in accordance with their purpose,
ç) Knowing the third parties to whom personal data is transferred domestically or abroad,
d) Requesting correction of personal data if it is processed incompletely or incorrectly,
e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,
f) Requesting notification of the transactions made pursuant to clauses (d) and (e) to third parties to whom personal data is transferred,
g) Objecting to the emergence of a result against the person by exclusively analyzing the processed data through automated systems,
ğ) Requesting compensation for damages in the event of damages incurred due to unlawful processing of personal data
6. Personal Data Processing Duration
Your Personal Data will be processed in accordance with the periods stipulated in the relevant personal data protection legislation, primarily KVKK, and other legislation, and as long as the above-mentioned legitimate purposes are not eliminated.
7. Updating Your Personal Data and Your Right to Apply
As Scentlab, we have the obligation to ensure that your processed personal data is accurate and up-to-date in accordance with the Personal Data Protection Law No. 6698. Within the framework of this obligation, we kindly request that you contact us through the communication channels in our communication section on scentlabfragrance.com so that we can update your information when it changes. Apart from this, you can contact us in the same way and apply to us when you want to exercise your rights stated above. As Scentlab, we undertake to make the necessary updates after any changes that may be made in the legislation regarding personal data.
Complaints made by our customers whose Personal Data are processed by Scentlab will be answered and finalized by Scentlab as soon as possible and within 30 days at the latest. However, in the event of an additional cost, Scentlab reserves the right to charge you a fee according to the tariff to be determined by the Personal Data Protection Board.
Our customers can submit their requests and complaints to scentlabfragrance.com in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation. In this context, you can submit your requests regarding your rights listed under the heading “5. Your Rights Regarding Your Personal Data” to the Company using the methods specified below, together with documents identifying your identity.
(i) To our postal address below, which may be updated over time, by hand with a wet signature or through a notary,
Address:
(ii) To our e-mail address that you have previously notified us and that you will send to us from the e-mail address registered in our system (please check your registered e-mail address)
E-mail address:
(iii) Other methods that may be determined by the Personal Data Protection Board in the future.
Our Contact Number: +90 5382859552
Our Email Address: info@scentlabfragrance.com